Databases possess their very own language called 'SQL' ('Structured Query Language') which is used to interrogate a 'standardised' database. Anybody hoping to work with Databases in a professional manner must learn how to understand 'SQL', in order to manage information effectively. DBAs (Database-Administrators) essentially manage database information and reporting, whilst 'DB Developers' set-up and design 'databases'. Database-Developers often also acquire programming-skills to enable them to create database-software - this requires another qualification in VB or 'C#'.

Microsoft indicates the operating system Windows to most individuals who use computer systems. The word Office might similarly spring to mind as a lot of people associate the applications-system with the company itself. Word is the company's word-processing program, familiar to millions worldwide. When we want spreadsheets we have Excel, and when we want database software we use Access. If we include the PowerPoint presentation software we finalise the main elements commonly associated with the 'Office' group. (Although there are many more within the Microsoft stable, including 'Outlook', which is very widely as an email, 'messaging' & calendar solution.)

If you would like to be an exceptional user to help you as part of your job, or train for a specialist job in a support position, there are lots of training courses to get you there. The 'MOS' (Microsoft Office Specialist) & MCAS ('Microsoft Certified Application Specialist') packages teach the 'Office' Suite in depth. A grade up from MOS and 'MCAS' is MCDST - 'Microsoft Certified Desktop Support Technician', which will give you the skills to support other users within an office environment.

There are various more specialised and advanced certification paths if you're looking to become a more senior IT skilled professional. In an attempt to update their professional certification programs, 'Microsoft' have fairly recently re-structured several of their exams. Microsoft Certified IT Professional (MCITP) & 'Microsoft Certified Technology Specialist' ('MCTS') have been introduced, however many 'Microsoft Certified Professional' ('MCP') exams are still current. MCTS training programs are usually achieved as building-blocks towards the MCITP.

A ridiculously large number of organisations only concern themselves with gaining a certificate, and completely avoid what you actually need - which is a commercial career or job. Always start with the end in mind - don't make the vehicle more important than the destination. You could be training for only a year and end up performing the job-role for decades. Don't make the mistake of finding what seems like a very 'interesting' program only to spend 20 years doing an unrewarding career!

You need to keep your eye on what it is you're trying to achieve, and create a learning-plan from that - don't do it back-to-front. Keep your eyes on your goals - making sure you're training for a career that'll reward you for many long and fruitful years. Speak to an experienced advisor that has a commercial understanding of the realities faced in the industry, and could provide a detailed run-down of what to expect in that role. Researching these areas before you start on any retraining course makes a lot of sense, doesn't it?

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